Informal Resolutions

Students are encouraged to first seek an informal resolution of disputes as a preliminary measure in lieu of formal measures.  The appropriate protocol for seeking an informal resolution of disputes involves utilizing the following informal measures:

• For any administrative action (e.g., dismissal, violations of academic standards, extension/reinstatement denials), first consult the appropriate administrator (i.e., chair, dean, or designee). A written account of any perceived discrepancies may be requested by the administrator prior to his/her review. The administrator may, at his/her discretion, either intercede, suggest a formal review by committee, or refer the matter to the Office of Student Judicial Affairs (OSJA).

• For disputes over a final course grade or other course related academic matter, first consult the course professor. If the dispute persists after consulting the course professor, then consult the academic department chair or designee. A written account of any perceived discrepancies may be requested by the chair or designee prior to his/her review. The chair or designee may, at his/her discretion, either intercede, suggest a formal review by committee, or refer the matter to the Office of Student Judicial Affairs (OSJA).

If no resolution is achieved after utilizing the above informal measures, a formal appeal may then be filed through the Office of Student Judicial Affairs (OSJA) by completing a Student Appeal Form.  Students have fifteen (15) days following receipt of notification of an administration action, or if appealing a grade, fifteen (15) days from the date the final course grade is posted (for an incomplete, fifteen [15] days from the date a final course grade is posted), to submit all necessary forms and documentation.