The purpose of the Appeals Process is to promote the orderly resolution of disputes between students and the administration or faculty through formal reviews by committee. Students are encouraged to first seek an informal resolution to disputes prior to utilizing formal measures.
Appeals Process
The Office of Student Judicial Affairs (OSJA) employs a two-tiered appeals process
that is designed to promote the equitable resolution of disputes between students
and the administration or faculty. The first tier encourages students to informally
resolve disputes with the administration or faculty by initially addressing their
concerns with the appropriate administrator or faculty member. If no resolution is
achieved through informal measures, the second tier of the appeal process may be requested.
The second tier consists of a three-member appeals committee comprised of faculty
and/or administrators from within the college. This provides a final level of appeal
for the dispute.
Students are encouraged to informally resolve disputes with the administration or
faculty by initially addressing their concerns with the appropriate administrator
or faculty member. If no resolution is achieved through informal measures, a formal
appeal may be requested (see Appeals (PDF)). The formal appeal serves to provide students with an opportunity to counter (not
rebuke) an unfavorable grade or academic determination and/or introduce new information
that may not have previously been disclosed. Following review, an appeal outcome letter
that includes the committee's rationale for its decision is provided to the student
via email.
When appealing grades, other academic matters, or administrative actions, students
are encouraged to provide a clear and concise written statement of the facts, supported
by relevant and compelling documentation.
The decisions of the appeal committee is not subjective, but rather the result of
a thorough and thoughtful analysis of the facts and documentation provided as it relates
to applicable policies and procedures. Similarly, when considering grade appeals,
the appeal committee does not substitute its judgment for the professional academic/qualitative
discretion of faculty in assessing the quality of students' work and assigning grades
(i.e., faculty assessment of students' work is not subject to review). Rather, the
review of grade appeals focuses on adherence to policy, procedure, and protocol by
the course professor. Any allegation that a grade was awarded capriciously or arbitrarily,
or that there were procedural irregularities, must be supported by clear and compelling
evidence, not merely a statement to this effect.
Appeals Protocol
The appeals process is not an avenue for students to seek exemption from, or to contest
the established policies, procedures, or requirements of the College and University.
Appeals are reviewed on an individual basis for singular issues (i.e., no multiple
issue or group appeals will be considered). If disputing more than one issue (e.g.,
grade and dismissal), separate appeals and must be submitted (i.e., one for each dispute).
Any single issue may be appealed one time only.
Grades on individual assignments during the time frame of a course are not subject
to review. Upon receipt of a final course grade, an appeal may be filed in which a
grade on an individual assignment is under dispute (see the above reference to faculty
assessment of students’ work in assigning grades). Individual assignments and final
course grades under dispute are not subject to review by a third party.
Students must complete and fully execute all required forms for review and consideration.
Completion and/or submission of forms and/or documentation by a third party, or representation
by a third party, will not effectuate a review by the applicable committee. If, upon
conducting a cursory review of an appeal, it is determined in the judgment of the
Director of Student Judicial Affairs to be non-reviewable (e.g., for reasons of time,
nature of the appeal, or person filing the appeal), the appeal will summarily be denied.
Should an appeal e contain accusations of discrimination based on sex or gender,
the matter will be referred to the University’s Title IX Coordinator. Similarly,
should an appeal contain accusations of disability harassment or discrimination, the
matter will be referred to the University’s Dean of Students.
Once an appeal has concluded, any subsequent communication regarding the committee’s
decision should be directed solely to the committee chair, the Director of Student
Judicial Affairs, or OSJA departmental staff.
Undergraduate students should refer to the Undergraduate Student Catalog for the applicable Problem Resolution Procedures contained therein. The Undergraduate Student Catalog is accessible online at www.nova.edu/undergraduatestudies/academic-catalog.html