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The purpose of the Appeals Process is to promote the orderly resolution of disputes between students and the administration or faculty through formal reviews by committee. Students are encouraged to first seek an informal resolution to disputes prior to utilizing formal measures.
Appeals Process
The Office of Student Judicial Affairs (OSJA) employs a two-tiered appeals process
that is designed to promote the equitable resolution of disputes between students
and the administration or faculty. The first tier consists of a three-member appeals
committee comprised of faculty and/or administrators from within the college, with
the second tier consisting of a three member grievance review committee comprised
of faculty and/or administrators from within the college as a second and final level
of appeal. The grievance review process also includes an optional teleconference
with the committee.
Students are encouraged to informally resolve disputes with the administration or
faculty by initially addressing their concerns with the appropriate administrator
or faculty member. If no resolution is achieved through informal measures, a formal
appeal may be requested (see Appeals (PDF)). In the event a satisfactory resolution is not achieved through a formal appeal,
a grievance can then be requested (see Grievances (PDF)).* This second level of appeal (i.e., grievance) serves to provide students with
an opportunity to counter (not rebuke) an unfavorable outcome by the appeals committee
and/or introduce new information that may not have previously been disclosed. An appeal
outcome letter that includes the committee's rationale for its decision is provided
to aid in the formulation of possible grievances.
When appealing grades, other academic matters, or administrative actions, students
are encouraged to provide a clear and concise written statement of the facts, supported
by relevant and compelling documentation.
The decisions of appeal and grievance committees are not subjective, but rather the
result of a thorough and thoughtful analysis of the facts and documentation provided
as it relates to applicable policies and procedures. Similarly, when considering grade
appeals, appeal and grievance committees do not substitute its judgment for the professional
academic/qualitative discretion of faculty in assessing the quality of students' work
and assigning grades (i.e., faculty assessment of students' work is not subject to
review). Rather, the review of grade appeals focuses on adherence to policy, procedure,
and protocol by the course professor. Any allegation that a grade was awarded capriciously
or arbitrarily, or that there were procedural irregularities, must be supported by
clear and compelling evidence, not merely a statement to this effect.
Appeals Protocol
The appeals process is not an avenue for students to seek exemption from, or to contest
the established policies, procedures, or requirements of the College and University.
Appeals and grievances are reviewed on an individual basis for singular issues (i.e.,
no multiple issue or group appeals will be considered). If disputing more than one
issue (e.g., grade and dismissal), separate appeals and grievances must be submitted
(i.e., one for each dispute). Any single issue may be appealed one time only.
Grades on individual assignments during the time frame of a course are not subject
to review. Upon receipt of a final course grade, an appeal may be filed in which a
grade on an individual assignment is under dispute (see the above reference to faculty
assessment of students’ work in assigning grades). Individual assignments and final
course grades under dispute are not subject to review by a third party.
Students must complete and fully execute all required forms for review and consideration.
Completion and/or submission of forms and/or documentation by a third party, or representation
by a third party, will not effectuate a review by the applicable committee. If, upon
conducting a cursory review of an appeal or grievance, it is determined in the judgment
of the Director of Student Judicial Affairs to be non-reviewable (e.g., for reasons
of time, nature of the appeal/grievance, or person filing the appeal), the appeal
or grievance will summarily be denied. Should an appeal or grievance contain accusations
of discrimination based on sex or gender, the matter will be referred to the University’s
Title IX Coordinator. Similarly, should an appeal or grievance contain accusations
of disability harassment or discrimination, the matter will be referred to the University’s
Assistant Dean for Student Development.
Once an appeal or grievance has concluded, any subsequent communication regarding
the committee’s decision should be directed solely to the committee chair, the Director
of Student Judicial Affairs, or OSJA departmental staff.
* Grievances are not considered unless and until an appeal has been filed and undergone
a committee review.
Undergraduate students should refer to the Undergraduate Student Catalog for the applicable Problem Resolution Procedures contained therein. The Undergraduate Student Catalog is accessible online at www.nova.edu/undergraduatestudies/academic-catalog.html