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Informal Resolutions

Students are encouraged to first seek an informal resolution of disputes as a preliminary measure in lieu of formal measures. The appropriate protocol for seeking an informal resolution of disputes involves utilizing the following measures:

  • For any administrative action (e.g., dismissal, violations of academic and/or behavioral standards, extension/reinstatement denials), first consult the appropriate administrator (i.e., director, dean or designee). A written account of any perceived discrepancies may be requested by the administrator prior to his/her review. The administrator may, at his/her discretion, either intercede or suggest a formal review by committee.
  • For disputes over a final course grade or other academic matter, first consult the course professor. If the dispute persists after consulting the course professor, then consult the program professor or academic director for the course, study area, or program. A written account of any perceived discrepancies may be requested by the program professor or academic director prior to his/her review. The program professor or academic director may, at his/her discretion, either intercede or suggest a formal review by committee.

If no resolution is achieved after utilizing the above informal measures, a formal review by committee may then be requested (see Appeals Process). Any student who requests a formal review by committee must also complete and submit an Informal Resolution Verification Form. Students have forty-five (45) days from the date of an administrative action, or from the end date of a course, to complete and submit all necessary forms and documentation.

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